Privacy policy
At Blupuddle, your trust is central to our platform. This policy outlines how we handle, secure, and process your personal information across our AI video creation, voice cloning, animation, and educational content tools.
1. Information we collect
We collect information you provide directly when setting up an account, subscribing to a tier, or interacting with our AI generation tools.
- Account profile: Name, work email address, billing postal code, and authentication credentials.
- Creative inputs & media: Scripts, prompt text, voice samples recorded for voice cloning, avatar photos, and project timelines uploaded to Blupuddle.
- Usage telemetry: Generation job durations, feature usage frequencies, error logs, and device operating metrics.
2. How we use your information
Blupuddle processes your data strictly for legitimate operational needs and product improvements:
Model inference
Synthesizing custom video, audio clips, voice cloning, and animation frames on your command.
Billing & account management
Managing seat subscriptions, workspace credits, invoices, and payment receipts.
Security monitoring
Preventing fraudulent signups, unauthorized system access, and automated abuse.
Support & updates
Delivering essential security alerts, feature releases, and responding to support tickets.
Note: We do not sell your personal data or use private workspace generations to train public models without your explicit opt-in consent.
3. Cookies and tracking
Cookies and local web storage tokens assist in maintaining login sessions, honoring your language and theme preferences, and measuring performance.
You can manage your cookie preferences at any time via your browser settings. Disabling necessary session cookies may prevent you from logging into the Blupuddle studio interface.
4. Data sharing
We share your data only with verified sub-processors necessary to run the service:
- Cloud compute and high-performance GPU cluster infrastructure providers.
- PCI-DSS certified payment processors for secure subscription handling.
- Customer support ticketing and transactional email communication services.
Every vendor is bound by data processing agreements (DPAs) enforcing confidentiality, strict data isolation, and global privacy benchmarks.
5. Data security
Blupuddle applies rigorous defense-in-depth measures to safeguard user content:
- Encryption: All data transmitted over public networks is protected with TLS 1.3. User assets are encrypted at rest with AES-256 standards.
- Access controls: Multi-factor authentication and principle of least privilege govern internal employee access.
- Automated backups: Redundant snapshots ensure business continuity and rapid disaster recovery.
6. Your privacy rights
Depending on your jurisdiction (such as GDPR in Europe or CCPA in California), you have the right to:
7. Children's privacy
While Blupuddle offers kid-focused educational animation templates and creator tools, our service is targeted to adult educators, parents, schools, and production agencies. Accounts must be created and supervised by adults aged 18 and older.
We do not knowingly solicit or collect personal information from children under the age of 13 (or under 16 in the European Union) without verifiable parental or institutional consent. If you believe a child has provided us personal data directly, contact us immediately and we will delete the data promptly.
8. Changes to this policy
We may periodically revise this policy to reflect platform updates, regulatory requirements, or evolving AI service standards.
When material changes occur, we will notify registered account holders via email or by placing an advisory banner inside the Blupuddle workspace before changes take effect.
9. Contact us
If you have inquiries, access requests, or privacy concerns regarding your Blupuddle account, please reach out to our legal and data protection team: